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General Policy Hanford · Freund & Company recognizes the importance of protecting your personal and financial information when you visit our web site. In the course of doing business with Hanford · Freund & Company, you share personal and financial information with us. We treat this information as confidential. You may provide information when communicating or transacting with us in writing, electronically, or by phone. For instance, information may come from applications, requests for information or literature, and requests for services. On occasion, information may come from consumer reporting agencies and those providing services to us. We do not sell information about current or former customers to any third parties, and we do not disclose it to third parties unless necessary to process a transaction, service an account, or as otherwise permitted by law. We maintain physical, electronic, and procedural safeguards to protect your personal information. Within Hanford · Freund & Company, access to such information is limited to those who need it to perform their jobs, such as servicing your account and resolving problems. Our policy, which applies to all employees, restricts the use of customer information and requires that it be held in strict confidence. Other Policies Applicable to our web site Information Collected: Hanford · Freund & Company collects personal information needed to process your registration and login as well as personal and financial information in connection with your online requests for literature, applications and forms, and your use of online services tools. We also collect information that is not personally identifiable to the user, such as referring URL addresses, time spent in certain areas of the site, and origination of the user. Use of Personal Data: The personal information (e.g., name and address) we require when you request services or download information or literature is used only to service your account and provide you with information. Hanford · Freund & Company understands that reentering personal data to transmit a request can be time-consuming. Through the use of "cookies," which are data stored on your computer, your name and address may be preset on the request forms or access screens of our web site in order make it easier for you to navigate through our site. We may store your personal and financial information that is entered via online services tools. All inputs will only be stored if you register for these web services and log-in. The personal information we require is used to service your account and provide you with technical and customer support should you request it. We may also use aggregated user data from these web tools as part of research to develop new web features, tools and content. Consistent with our e-mail policy below, we will request your permission before we e-mail you with offers of Hanford · Freund & Company products and services based on this information. E-mail: Hanford · Freund & Company does not sell or disclose its customers' e-mail addresses to third parties. Hanford · Freund & Company will not send you e-mail solicitations without your permission, unless it relates to servicing your account Occasionally, we conduct surveys regarding our web site or other products or services. The information you provide is used collectively for analytical purposes, and individual responses are not tracked. You will not receive unsolicited communications as a result of your participation in a survey if you notify us not to contact you. Links to Other Sites: On our web site, we may provide links to third parties that provide financial and other information which may be of interest to you. Should you choose to visit these sites, you should read their privacy policies to understand what information they collect from you and how they use it. Security: Hanford · Freund & Company protects your personal information when you transact business on our web site by requiring the use of a browser software program that supports 128-bit encryption. The "128-bit" designation refers to the length of the key used to encrypt the data being transmitted, with a longer key representing a higher level of security. For more information on the security of your account data with Hanford · Freund & Company, see the Security Measures section of our web site. If you have any questions about our privacy policy, please e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it.. (Revised July, 2002) |