Hanford • Freund & Company understands that you may not want to be bothered with having to write a check each month, or you may be unable to do so, if you are traveling or otherwise unavailable.
For your convenience we offer several alternative methods of payment:
You can pay your rent online using a safe, secure, and convenient service provided by Zego/PayLease
Download and complete this form to sign up for Automatic Debit (ACH) services.
Hanford · Freund & Company’s HFconnect online services feature allows you to make a non-emergency service request online through our website at any time of the day or night. You can be assured that your request will be promptly directed to the person in our firm responsible for handling the specific service. Moreover, you will have the ability to log-in to the site at any time to view the up-to-the-minute status of your service request. Because the site is password-protected, requests are handled with the utmost confidentiality.
To sign up for HFconnect, simply follow these three easy steps:
You may change your password at any time prior to logging in, by clicking on the Forgot Your User Name or Forgot your Password links. Usernames are tied to your residency and cannot be changed.
Your request will be updated as it progresses to completion. You can check the status of your request at any time by logging in to our website, www.hanfordfreund.com, and clicking My Tickets in the Online Services menu. Tickets are identified as “Received” when we have received them. Once the first action is taken on the ticket, the status is moved to “In Progress”. Once the service request is completed, the status is changed to “Closed”.
You will also be notified by email of any change in status from the time the request is made until it is completed.
No. For the time being, you will only be able to check the status of those requests made online.
NO!! Life and safety emergencies should always be reported first to the appropriate government agencysuch as the Fire Department, Police Department, etc., or to the “911” system operator. Other non-life and safety emergencies should be reported to us by telephone.
Of course! Our HFconnect online services are provided as a convenience only. You can still direct your request to us by other means, such as mail, fax, email, and telephone. Click here to view our contact information.
Yes. A unique and confidential user identification and password is issued to you when you sign up. It can be used to log in when you use HFconnect. Access to this information is available only to authorized Hanford · Freund and Company personnel, and no one else can access your data without this information.
No! The service is provided free to residents and homeowners of properties managed by Hanford · Freund & Company.
47 Kearny Street
San Francisco, CA 94108
Map
Phone: 415-981-5780
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
California DRE #01183885